• Janniece V. Leonard

VA DLC Spotlight








VA DLC

Employee Spotlight



I wanted to take a few moments to comment on the incredible contributions to the VA’s Telehealth mission that SAWTST Team Member John has made. Bottom line up front, The DLC simply could not have provided the level of Telehealth customer service to Veterans and clinics that we have during COVID 19 without the work that he has done.

COVID 19 resulted in a record number of Veteran care appointments scheduled by VA Video Connect and Home Telehealth IVR as opposed to in person. The warehouse has shipped two years’ worth of Telehealth items in the last three months. The number of items shipped, and contactless delivery by UPS and USPS increased the resulting returns, refusals, and stolen shipments to levels never seen before processed by the Telehealth Support Group.

John’s diligent work in insuring that Veterans received their Telehealth equipment has a direct effect on their health and their lives when the timely remote monitoring of their conditions is essential. John has response times down to a day and a half, with most responses/actions completed the same day. Finally, John has been instrumental in assisting me in multiple emergency shipping issues. ~ A. Robles—FTE Quality Assurance Specialist


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We Support Veterans & Government Employees

SAWTST, LLC is an equal opportunity/ affirmative action employer. Its company policy is to provide equal opportunity in all areas of employment practice without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship or disability.

SAWTST, LLC  and Subcontractors shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment qualified individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

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