Quality Policy

SAWTST, LLC consistently provides products and services that meet or exceed the requirements and expectations of our customers. We actively pursue opportunities to improve our quality management through programs enabling each employee to do their job right the first time every time.

Quality Objectives

  • Implement and maintain an ISO 9001 compliant QMS throughout the business environment.

  • Increase customer satisfaction by actively identifying quality issues related to performance, addressing operational deficiencies, and proactively soliciting customer input.

  • Decrease the cost of Quality through effective training and implementation of quality standards and procedures through the organizations.

  • Improve turnaround time from order to delivery.

  • Support improved work-life balance through the organization.

  • Maintain the on-time delivery of contract deliverables within budget and greater than 95% defect-free.